If your web hosting provider offers live chat support, you're able to speak with an agent in real-time and find out useful info or get an issue resolved in a timely manner. The main advantage of using chat rather than calling to talk with a live person is that you will need only a computer with Internet access, so that you will not pay any charges in case you are in another country or state. What's more, it is quicker to copy and paste data for example domains, usernames or error messages i.e. details which are sometimes hard to share with the other party on the telephone. The live chat is also a considerably quicker way to contact the website hosting supplier's support team compared to using a ticketing system. Last, but not least, in case some issue needs a little more time to be dealt with, you're able to do something else entirely while you wait for assistance on the live chat, which means that you will not lose time - something that is impossible when you are on the telephone.
Live Chat Support in Semi-dedicated Servers
Using the live chat support service that we provide with our semi-dedicated servers, you are able to get the the right answers for any questions you may have or have numerous issues taken care of right away. Our service is online every single day, so you can talk to a representative even on weekends and holidays. In case you're not sure which plan is better for your web sites or if our cutting-edge cloud hosting platform matches some system requirements, you can come on the live chat prior to purchasing anything. If you're a present customer, you will be able to find more info about billing issues, account settings along with a number of common tech problems you may experience, let's say when you can't set up an e-mail account in a client on your computer system. The live chat can save you time and effort regardless where you are or when you contact us.