A 99.9% Server Uptime
The principal benefit of setting up your very own cloud website hosting system is that you don’t need to worry about compatibility – you design a special set of software tools in such a manner as to work with a particular set of hardware parts. The end result is something significantly more steady and dependable, since there are fewer possible chances of failure. We have set up our cloud hosting platform atop tried and tested hardware components coupled with a strongly modified version of SELinux so as to create an incredibly safe environment for your own personal web sites.
That’s the reason why, with each of our cloud website hosting packages we offer you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
If you’d like to offer an outstanding hosting service, you can scarcely count on the default network configuration in a datacenter. We’ve built our very own custom network so as to ensure a super–fast connection speed with the outside world.
And thanks to this, regardless of which data center facilities you opt for: our datacenter in US, our datacenter in UK, in our datacenter in FI, in our datacenter in Eastern Europe or our datacenter in AU, you will take advantage of a guaranteed 99.9% network uptime. And this uptime guarantee is valid for all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Despite the fact that we have done just about everything to curtail all possible risks with our cloud hosting packages and although our company provides top–quality tech support, there are instances when the customer is simply not content with what we have to offer. Or he needs to switch to a more robust hosting solution, such as a VPS server or a dedicated server.
For this reason, we offer a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you aren’t satisfied, we will give you your money back.
24/7 Technical Support
We’ve conscientiously chosen each single member of our 24x7 support staff to make sure that we can offer you the best tech support that you can possibly get. Each one of our support engineers has many years of experience working with web hosting accounts behind his back, so they know what they are doing. What’s more, they are available 24/7/365 – you will be able to touch base with them whenever you want and they’ll respond as quickly as possible.
Their average support ticket response time is just twenty minutes, whilst with other web hosting providers you are forced to wait for days. What’s more, we offer a 1–hour response time guarantee. Regardless of what happens, your inquiries will be replied to in less than one hour.