An Easy–to–Navigate Help Section
You will find nearly all the answers to your questions in the intuitive Help Center section incorporated into Masaka Internet Services’s Website Control Panel. It offers a detailed database with commonly asked questions and exhaustive help articles compiled by our skilled technical support team.
How–To Video Clips
We have compiled a collection of educational video tutorials that visually illustrate how you can remedy a common issue related to your cloud website hosting account. You will find the instructional videos in the Help section.
A One–Hour Response Guarantee
With each of our semi–dedicated servers, we offer a round–the–clock client support service with a sixty–minute response guarantee. A group of knowledgeable support engineers will be at your disposal to respond to all the questions that you may possibly have. During non–peak periods, a reply will be provided in even less than twenty minutes.