Help and Support Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Response Warranty

  • Our client help team is available round the clock to attend to each of your service requests. Every ticket you submit to us is going to be answered within less than 60 minutes. If your case demands the help of an admin, we’ll send the ticket to the person on duty and will notify you that the case is being taken care of.

  • Top quality support service

  • Expert Tech Assist Service

  • We will be working for you 24 hours a day to deliver information and tech support and to assist you with any difficulty that you might come across when controlling your virtual server. We can easily assist you with all installed in advance programs, plus your Operating System, server admin panel (in accordance with the VPS type) and the Website Control Panel created solely by our developers.

  • Intuitive help center

  • An Intuitive Help Section

  • In the Website Control Panel that is provided 100% free with your virtual server, you will find an instructional Help zone, which incorporates all you need to be informed on when supervising your internet sites and software packages. We have included a wide range of how–to articles and video courses that demonstrate the primary site maintenance responsibilities in an understandable form.